It works better with your own checklist, right?
In many cases checklists help; but other people feel patronized by too detailed checklists. People stop thinking about what is the intent behind them and ask “why does it make sense to do it in this way?”
Ralf Kruse
I'm an agile42 coach. Sometimes I'm excited and sometimes I feel more like Marvin ;-) Follow me @ralfhh
If people have to find their own actions based on the expectations and requirements, they really own their solution. Checklists they create are seen as a tool that helps them to do their work instead of being patronized by others. If people have a clear understanding of the expectations and are empowered to take the right actions, they can adjust their solutions to the current situation and needs more easily.
For instance, if a team has to use a strict template for a certain type of document, to provide information for maintenance for support, they will always deliver it in ...
