Scrum is a Change Management process!
He tells a story to illustrate the difference between incident management and problem management. The latter requires a root cause analysis. The aha! moment for me is when he says that root cause analysis is the start of a CM (Change Management) process.
I realise that Scrum is an ongoing change management process. In every daily Scrum meeting, Sprint Review and Sprint Retrospective the team (and stakeholders) inspect their work and their process and make adaptations to improve.
Dec. 5, 2017
Video of Mike Freislich interview with Klaus Leopold on the Lean Business Agility podcast
Nov. 29, 2017
A new article in German magazine it-daily.net
Nov. 27, 2017
Insights from TAC2017: Why do agile transformations fail? Identify whether your team or organization falls into the same pitfalls.
Nov. 26, 2017
Let's Test South Africa 2017 sponsored by agile42
Nov. 14, 2017
Niels Verdonk has qualified as a Scrum Alliance Certified Scrum Trainer