Culture is, briefly, “the way we do things around here”. It is the context of all activities within an organization and sets the norms for what behaviour is acceptable and what is not acceptable. It has a very strong influence on how people behave. And companies that are unaware of their culture, uninterested in what it means, or lacking the right tools, risk ending up with a culture that does not fit their strategy.
What COVID-19 has to do with the Viennese plague in the 18th century, what parallels we can draw between entrepreneurial and personal crisis management, what role agility plays in this and why it pays off to have a lot of Augustins with bagpipes.