Tag Archive for: webinar

Achieving Flow in Remote Meetings

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Remote meetings can suffer from what we refer to as "traffic jam effects." Maybe someone's internet is dropping, and you keep having to repeat something, or maybe the general pace seems that much slower. These kinds of experiences impact our ability to collaborate remotely.

In our webinar, on the 6th of November, we looked at this problem from a few different angles. We began by looking at some high-level information on the trends of remote work, pre and post COVID. We briefly mentioned our 7 principles for remote facilitation and narrowed in on one, Enable Flow, which was the focus of this webinar. 

Many things can happen in a remote meeting which contribute to the feeling of “stuckness”. For example; technical challenges can interrupt flow as the group waits while information needs to be repeated. Similarly people speaking at the same time or feeling like they can't speak up can create a sense of getting “stuck”. 

If we look outside of meetings to better understand this experience, traffic jams provide a helpful analogy. Sometimes we can see the destination, but progress towards it is painfully slow, and when that happens, it can be super frustrating. It can cause us to feel like getting out of the car and just leaving it there in favour of walking to our destination. Maybe we get frustrated and angry; maybe our chest starts to tighten. It turns out that when we get stuck in remote meetings, our brain might be experiencing some of these same things. 

Our brains are wired to make the experience of closing feedback loops rewarding: it feels good to reach resolutions/achieve “aha” moments. However, if something inhibits us from this closure, the opposite becomes true, frustration, disengagement and fatigue often creep in. 

This is why it's so important to think about enabling flow in remote meetings. And what happens when we get stuck: we want to avoid conditions which lead to disengagement, fatigue, and frustration. We examined the 4 categories of stuckness, and gave some practical methods which can be used to achieve flow in remote meetings. 

Technical 

  1. Agree on a back channel before hand
  2. Co-create visual documentation
  3. Troubleshoot e.g (maybe switching off camera works) 

Ambiguity

  1. Make agenda and session rules visible
  2. Visible instructions
  3. Visually validate outcomes
  4. Root participants in the present

Comprehension

  1. Allow people quiet time to think
  2. Provide participation via writing
  3. Make meeting artifacts visual
  4. Pause and check understanding

Digital fatigue

  1. Make space for breaks
  2. Use energy queues
  3. Consider async

 

Here you can find the slides from the presentation.

The recording is available on YouTube. Please feel free to share around with your network:)

 

In our Remote Facilitation Practitioner training kicking off on the 17th November 2020, we will deep dive into more of the principles for remote design and offer real practices that you can put to use immediately. The training includes practical sessions and feedback to help you improve. We look forward to seeing you there!

 

*Follow this link to view upcoming & past webinars on our website*

Effective Large-Scale Learning

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Last week we shared our Corporate Learning Program with our network in a webinar. It was a great pleasure to welcome Katrin Birrer from JTI (Japan Tobacco International) to the session who shared her insights and experience from collaborating with agile42 on JTI’s Agile Champion program, a learning experience which is being rolled out to 10,000 employees. From agile42’s side, our experts Simon Sablowski and Lothar Fischmann, presented the Corporate Learning Program.

More and more large corporates want and need to embrace agility. Becoming agile starts with achieving a shared understanding of the values, principles, and key practices. The challenge is to provide learning to thousands of employees. Agile is existing in many parts of organisations, but having every person attend a stand-alone training, probably with different providers, comes with some problems. The learning is different, in as many ways as there are providers. It takes time to coordinate the training, along with it potentially being a significant investment. 

We’re finding that corporations are seeking solutions that are more cost-effective than sending individuals to training here and there. The Corporate Learning Program, co-created with the client, is more effective, in many ways. 

In the webinar last week we got to take part in JTI’s story and their experience of working with us on their program. We both learnt a great deal through co-creating the program, and we're very pleased with the outcome. You can hear more about this from the recording. 

 

Picture: An example of JTI's program

 

Our Corporate Learning Program offers large-scale learning by:

  • allowing individuals to familiarise themselves with key concepts at their own pace
  • providing everyone with a coherent learning experience
  • customising the learning journey to your company’s needs
  • blending virtual self-learning (understanding key concepts) with experiential learning (putting things into practice)

 

If this sparks your interest, how should you start?

The first step is to get in touch with us, so that we can gain an understanding of your situation - how big of an organisation you are; what your needs are.

Once we understand the needs, we can start to co-create the Corporate Learning Program to ensure the program is tailor-made for your needs and context.

From the picture below, you can see the next steps that follow when we have a program that is ready for employees to start exploring.

 

 

 

Here you can find the slides from the presentation.

 

The recording is available online. You can watch it again or share it with your network as you see fit. It is also available on YouTube.

 

We hope that you get in touch with us so that we can start to explore your needs!

 

*Follow this link to view upcoming & past webinars on our website*

Cultural Awareness and Coherence (ORGANIC agility Principle #1)

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On October 14, I held a webinar about the first principle of ORGANIC agility. Together with 50+ participants, we explored the importance of culture and various ways of making the culture visible both in theory and practice.

Culture is, briefly, “the way we do things around here”. It is the context of all activities within an organization and sets the norms for what behaviour is acceptable and what is not acceptable. It has a very strong influence on how people behave. And companies that are unaware of their culture, uninterested in what it means, or lacking the right tools, risk ending up with a culture that does not fit their strategy.

Culture also plays a very important role in determining how people react to change. If the culture is incoherent, people will find it difficult to agree on which way to go. They may also react to changes in wildly different ways.

What to do about it? It’s clear that culture is complex and can't be designed. We simply can't draw up an “ideal culture” and then deploy it. What we can do instead is measure what we have, and influence it to create more of a certain type of behaviour, and less of another. By running small safe-to-fail experiments, we can try out different approaches and see what works.

When measuring culture, we can choose from a large number of dimensions, including proactivity/reactivity, subordination, risk appetite, emotionality, masculinity/femininity, conflict resolution, power distance, etc. etc. As it turns out, the two most important dimensions — the ones with the strongest explanatory power — are outwards vs. inwards focus, and flexibility vs. control. They form the basis of the Competing Values Framework.

 

If you want to measure your culture in your organization, you can have a look at our Organizational Scan here.

A company would start by taking a baseline. A month or two of continuous sampling is typical, in order to even out temporary fluctuations. We then run the survey continuously, following the organisational culture in general but also tracking our pilot/experiment teams specifically. What happens over time? If the experiments are giving positive results, we should see the experiment teams migrate slowly in the desired direction.

Leadership styles are going to be particularly relevant to the change process. Subordinates slowly change their behavior to conform to the leadership style that is visible. Having a conscious approach to storytelling and an awareness of ritualized behavior can also support the change and provide some coherence.

 

Below you can find the slides from my presentation.

The recording is available online. You can watch it again or share it with your network as you see fit. It is also available on YouTube.

During the webinar, I referenced an article on organisational culture. I’ve found it valuable because it gives a decent overview of cultural dimensions.

  • Kim S. Cameron and Deborah R. Ettington. The conceptual foundation of organizational culture. Working Paper #544, The University of Michigan, School of Business Administration, Ann Arbor, Michigan, March 1988.

We also mentioned the Cynefin framework by Dave Snowden which underpins the whole ORGANIC agility framework. 

 

On November 16 @ 16:00 CET, my colleague Giuseppe will be continuing the webinar series with Principle #2 on decision making in context. Here is the link to that webinar, and we hope to see you there.

*Follow this link to view upcoming & past webinars on our website*

agile42 meets Swedbank – in a webinar

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As many of you might have seen, agile42, along with our long-standing client, Swedbank, wrote a Success Story about our journey together. Ever since we've been keen to host a webinar on this, to tell the story! We had the honour of inviting Cecilia Kåhrström to join the webinar with us, where she, together with agile42Sweden's, Giuseppe De Simone, walked the audience through the work we did together. 

The journey has been long: some parts of the work with Swedbank began back in 2014. This webinar and the Success Story, specifically focused on the work with Group IT, which started in 2018. A lot has been done together since then, and we are happy to say that we today can call Cecilia and all Group IT leaders and employees, not clients, but friends. 

In the picture below, Cecilia summarized all the activities that supported the achievement of their current level of agility and we are particularly proud of the bubbles on the right. In fact they show the things which Swedbank continued on their own after we left, witnessing the accomplishment of our mission: grow our clients’ capabilities so that they are able to persevere on their path to agility sustainably after we leave.

The discussion between Cecilia and Giuseppe opened up these topics. 

A particular focus was given to one of the most important factors in this Success Story: how the leaders understood early on that agility could not be achieved just by buying and deploying a predefined process. It was amazing to observe how fast they got this clear understanding compared to other leaders we've met that are just looking for a pre-packaged solution. Every organization that is interested in becoming sustainably agile needs to make this journey on their own: you should not worry about reinventing the wheel, because the journey is more important than the goal.

The slides from the webinar can be found here. You are welcome to have a look at them, and for any questions you have, you can turn to us.

This webinar broke our record with questions from the audience. We had more questions than we could answer. From the recording you can hear the answers that we managed to get to live.

If you missed the live webinar, the recording is available here! It is also available on YouTube. Please have a look at it and feel free to share it around with friends and colleagues.

We hope that you enjoyed this Success Story. For any questions, feel free to reach out to us!

*Follow this link to view upcoming & past webinars on our website*

Five Essential Skills for Successful Collaborative Relationships

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I thoroughly enjoyed hosting the first of a series of webinars centred around "collaboration". We had people from all around the world listening in :)

In focusing on the importance of collaboration in building a great team, I delved into the five essential skills for successful collaborative relationships:

  • Collaborative intention
  • Truthfulness
  • Self-accountability
  • Awareness of self & others
  • Problem solving & negotiating

"Collaboration is making joint effort towards a goal" - Vreede, Briggs & Kolfschoten, 2008

As promised we would like to share with you the recording of the session:

There were a couple of questions we didn't manage to get to. Specifically one of the participants wanted to find out where he could find more information on "Magic 21" (aka CDE configuration). I believe the best source for this is here - What’s Magic About Magic 21?

Another participant wanted to know where she could read up on "Conflict Circles". I would recommend checking out this link.

As mentioned in the webinar, I'm a Certified Radical Collaboration® Trainer. The 3-day Radical Collaboration® training is a deeply experiential, transformational course and as such ideally needs to be conducted face-to-face. We will likely only be running this training face-to-face again in 2021. Until such time we can offer this training, we can instead offer a remote 1-day Building Collaborative Skills workshop (Powered by Radical Collaboration®). To learn more about this workshop please contact [email protected]. 

Lastly be sure to catch my next webinar on "Defensiveness". We'll be posting this on Meetup and across our social media channels soon!

Thank you for joining us and we hope to "see" you next time!

*Follow this link to view upcoming & past webinars on our website*

Post agile42 Connect

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The agile42 Connect - A Series of Fortunate Events was a great success. We had public sessions running from the 27th to the 29th of July, as part of agile42's Innovation Sprint. Usually every year the whole company, including families, gather together for a week of Innovation. Besides working together, creating new things, supporting ongoing work and services, we most importantly - have fun!

This year we were supposed to go to Canada for our Innovation week, however COVID-19 forced us to change tack. We instead went virtual and decided to make some parts of the Innovation Sprint public. We miss not being able to see each other in person, but what can we do?

In this blog post, we will share the Panel discussion with you as well as the other 3 webinars we ran this week.

Help us to help!

This year, we chose a needy charity, Nutrition with Love & Kindness, where those taking part in the #agile42Connect event could donate. This charity converted their venue kitchen business to provide 12000 nutritious meals a month to vulnerable families during this COVID-19 crisis.

Funds raised will enable them to keep providing 12000 meals a month to the local community. Good nutrition improves immunity and creates stronger, healthier, happier humans. With just €8.00 you will feed 1 person for a month.

Please donate and help those in need!

Let's start with the Panel discussion. Through out the week, in the back of our heads, was the thinking around "The NEW NORMAL". What is the new normal? Or is it just the normal? The Panel discussion was about pandemic effects, market changes and what might happen next. The panelists discussed their various challenges, how they've adapted their way of working and insights into how companies can try weather the storm.

We had a great group of panelists - agile42's, Peter Hundermark, was the moderator of the panel, along with guests, Christoph Bornschein from TLGG, Richard Sheridan from Menlo Innovations, Tim Mois from sipgate, Tobias Schiwek from Divimove, Sonja Blignaut from Cognitive Edge and last but not least, Andrea Tomasini from agile42. Below you can watch the recording of the session.

 

OrgScan Summer Offer

If you want to see how your organization is handling the changes we are facing, the challenges and how work is moving on, you can test your organizational culture with OrgScan Starter summer offer. The summer offer is valid until August 15th 2020.

Tuesday started off with a session in the morning by Bastian Wilhelms, one of the founders of sipgate. At sipgate, Bastian has been driving the change to an all-in agile, decentralized and mission based organization since 2009. He is a Senior Advisor to the Product Leads at sipgate and helps set the vision for success with Scrum as well as sipgate’s overall company strategy.

He gave us very interesting insights into how work has been continuing at sipgate, as well as how to find and establish meaningful metrics for any recurring fee business model. He also delved into story-telling techniques.

Please find the recording of this session below.

Tuesday ended with a session together with Richard Sheridan who gave us a virtual tour of Menlo Innovations. Richard shared Menlo’s history, culture and practices – and how they're rebuilding a joyful culture in our new normal of today. It was nice to be able to take part in the largest (so far!) virtual tour of their company. Some of our agile42 colleagues actually visited Menlo a few years ago, and now we had the chance to hear how Menlo works today.

The stories which Richard shared are something that we all can relate to, and if you missed this session, please find the recording below.

If you want to sign up for a tour, please feel free to contact our friends at Menlo!

Wednesday was the last day of our public webinars. The day started off with a presentation by Yasmin Akay and Lena Natus. Yasmin is the Managing Director of Divimove’s Production and Strategy Studio, Europe’s leading digital studio and home of digital content creators. Lena is a consultant at Divimove, and her role is Company Culture and Organizational Development. She is also an actress. This session was about Human Behaviour consuming entertainment content and interacting with it.

They spoke about Social Media, different platforms, what to think about, how to try out new things, to be human, to breath and to listen to the audience you are trying to target. This session was incredibly valuable to all of us trying to build images of ourselves online, as well as branding our companies.

Have a look at the recording here!

Last but not least, I want to thank everyone that took part in our #agile42Connect event this week. We had many new faces join the webinars along with our valued regulars.

A big thanks to all of our guests, some of whom even took time out from their vacations to join us! It was a pleasure to hear your thoughts and ideas on the "New Normal". As the guests donated their time for free, we really hope that you can make a donation to Nutrition with Love & Kindness!

A big thanks to all at agile42 for the fantastic virtual Innovation Sprint. 2020 will be the Innovation Sprint we will never forget. We're also sure our "fun day" on the 30th July will be just as memorable!

See you next year! 

Meet Richard Sheridan and Andrea Tomasini

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We are pleased to announce that the webinar that took place on July 2nd, held by agile42's own Andrea Tomasini and his friend and colleague in leadership, Richard Sheridan from Menlo Innovations, was a great success.

We had people joining the session from all over the world, asking these two thought leaders great questions, and interacting with us in the chat.

The webinar kicked off with Richard giving an introduction into how they have been tackling the "new normal" at Menlo Innovations. Letting everyone in on stories about how they shifted to operating virtually and how they are maintaining social connections in these difficult times.

 

Here you will find the slides from Richard's talk!
https://menloinnovations.citrixdata.com/share/view/s81fd9587b4d4fb4b

 

Andrea then gave an introduction into how agile42 changed their way of working, not only internally, but also with their clients. There was a need to adapt quickly and agile42 managed to steer the ship in the right direction. He also shared how proud agile42 is of their clients, the way in which they pivoted their way of working whilst taking into account the safety of their employees. Andrea's presentation focused on ORGANIC Leadership, and how this framework can help organizations lead in this "new normal".

Below you can see Andrea's notes from the webinar:

 

The focus of the discussion between Richard and Andrea was also about the safety of people in organizations. They stressed that it's important to ensure all employees have what they need to be able to work from home, stay safe and cope in this "new normal". It has not been easy for agile42 and Menlo Innovations, as both Richard and Andrea mentioned, however staying strong together is key.

We had a number of requests to record the webinar, and as usual,  we did :-). If you missed the webinar, or you would like to listen again and share it with your network, you will find the recording below! It is available on YouTube.

 

 

Andrea also discussed the ways of measuring how the organization is performing. Survey fatigue was mentioned plenty of times in the chat. Employees are tired of doing surveys on a regular basis and struggle to see the value. agile42 has created the Organizational Scan, OrgScan for short, which uses the patented SenseMaker® technology. It shows your organizational culture, your main leadership styles and what your organization values by collecting 100% anonymous data from you and your colleagues. Through including micro-narratives and a patented design that cannot be gamed, the OrgScan offers real data, unlike an interview or a questionnaire which is influenced by the personal situation or the mood of the contributor.

If you are interested, please have a look at the Starter Kit, and get in touch! The Starter Kit is a perfect way to get started and experience the value of the OrgScan. The OrgScan is a fun way to describe what you see and feel in the organization, without the feeling of filling in a survey.

 

If you would like to take a look at the books Richard and Andrea have written, you can find the links to these in the original blog post, introducing this webinar.

For more webinars and recordings, please look here!
Hope to see you in the next ones! 

 

Prioritising with Cost of Delay

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This week the “Meet the Coach” webinar series delved into the interesting topic of “Prioritising with Cost of Delay”. The presentation went really well and we had many people listening, once again. It makes us happy to see so many people returning to our webinars, with new faces joining all the time. We hope to see you all again soon! 

Whether it is for large initiatives or items on the product backlog, prioritising work is something many organisations are struggling with. Some choices will have different impacts for certain stakeholders. Often it is hard to keep things objective, since there are opinions, ego’s, status and emotions involved. Ordering by value is not always as linear as you would expect. In many cases we are comparing apples with oranges, for example how do you compare an initiative to attract new users with quality improvements?

In the webinar we looked at different aspects related to comparing items and I explained the concept of Cost of Delay and how it can be used as a prioritisation technique. Below you can find some of my suggestions from the webinar. 

 

 

 

If you missed out on the webinar, don’t worry! We have the recording available for you. Feel free to share it around with friends and colleagues. The recording of the session is available on YouTube. If there is anything we can help you with regarding this topic, feel free to contact us.

 

 

As mentioned in the webinar, if you want to learn more about Cost of Delay, or how to work with stakeholders, how to make choices and how to be a good Product Owner – join a training with us! 

The Product Owner journey starts here.

Take the first step on the journey by attending Certified Scrum Product Owner training.

In this training you will learn the theory of the Scrum Framework and work through tools to enable great Product Ownership. The CSPO course is appropriate for aspiring Product Owners, business analysts, managers, project managers, and organizational team leaders seeking a deeper understanding of the Product Owner role, and how to improve Product Ownership in their organization. 

If you are already a CSPO, take the next step and deep dive with Advanced Certified Scrum Product Owner training . All upcoming trainings can be found online. Please bare in mind that in order to receive an A-CSPO certification it’s required to hold a valid CSPO certification with Scrum Alliance and validate at least 12 months of work experience specific to the role of Product Owner (within the past five years).

We run all our trainings both remotely and in-person! If your organization would prefer a private training, we can even look at customising the training for you. Get in touch and we can discuss the best solution! 

And don’t forget about the coaching. At agile42 we do a lot of role coaching, and the support we can give your Product Owners will help their daily work. 

I have shared the slides used during the webinar below: 

 

Here you can learn more about the Business Value Game. The Business Value Game is a tool for estimating the Business Value in software development projects, it helps Product Owners and Stakeholders in sharing information related to Business Values in a relatively short time. It avoids anchoring by asking each Stakeholder to play their estimate card so that it cannot be seen by the others and then all cards are exposed at once.

Here you can order the Planning Poker Cards. Planning poker is mostly used to estimate the effort or the relative size of tasks in software development. The members of the project team come together and estimate each item in a few rounds using the planning poker cards until the team reaches consensus on the size of each item or task.

 

For more webinars and recordings, please look here!
Hope to see you in the next ones! 

 

Archetypes: mapping organization, culture and leadership

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The empirical evidence agile42 has gathered from multiple client engagements, supports the theory that ideal characteristics of a leader are based on archetypes, ideal types of what an organization should look like and their underlying culture. This has led us to observe a very strong relationship between leadership attitude, organizational design, and organizational culture. 

The idea behind ORGANIC agility is that there isn’t any right or wrong leadership behavior, but rather there are behaviors that one can master, and can be appropriately called upon in specific situations within a specific culture: if a leadership behavior doesn’t correspond to the cultural expectations of the people involved, it will very likely cause a negative emotional response, and potentially increase motivational debt.

In this webinar I gave an overview of different archetypes that are expressed under specific conditions and bring leadership behavior, organizational design and organizational culture together. We also explored some methods within the ORGANIC agility framework, that allow you to recognize the archetype to which an organization can be mapped at a given moment in time, and provide guidance for transitioning to a different archetype, while increasing coherence between culture, organizational design and leadership behaviors.

If you missed the live webinar, I have great news for you! Here you can find the recording of the session, available on YouTube. Please have a look at it and feel welcome to share it around with friends and colleagues.

 

 

During the webinar, I mentioned the Archetype Assessment as a part of the ORGANIC agility framework. The archetype assessment is a service we provide either virtually or in-person, and it is an engaging and meaningful activity that reveals what people think about the way leadership achieves results in your organization. It allows groups and leaders to express what combinations (archetypes) they see themselves operating in, what expectations they have of one another, and how they can make changes without alarming and disappointing the people they work with. The aim is to support cohorts going through any sort of change, whether intentional (such as an agile journey) or unintentional (such as a merger). Change creates friction and both leaders, and the people they work with, struggle with knowing in what ways it is useful to change and how they can best reduce resistance and help support growth in themselves and others.

Please have a look at the information, and contact us if you are interested or have questions! 

I mentioned the webinar from our colleague, Lasse Ziegler, in this webinar, about Leadership in complex environments, and I recommend you have a look at that one to get an understanding of the leadership styles mentioned briefly in my webinar. 

You are welcome to  join our ORGANIC agility Foundation valid for Certified Agile Leadership I (CAL1) training to get an introduction to ORGANIC agility and a deep dive into the Leadership framework. The topics touched in the ORGANIC agility webinars are part of this training! 

Here you can also access the slides I used during the webinar. 

 

For more webinars and recordings, please look here!
Hope to see you in the next ones! 

 

Starting a Scrum Team

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This blogpost will give you insights into starting a Scrum team, with a recording from the webinar and some additional information to support you with this journey.

As with Scrum in general, starting a team is easy to understand but difficult to master. I presented a webinar on this topic where I wanted to run you through the finer points of starting a team. Starting a team is not just explaining Scrum and proclaiming: “Go!”. It is a process in which the level of complexity needs to be evaluated in order to determine the right approach to move forward. Will Scrum really benefit you? Once this has been established it’s time to get into the nuts and bolts. I discussed what steps need to be taken in the first few weeks and what to expect while establishing a healthy team. 

Since we are progressively stepping into a world where remote collaboration is becoming the standard, I created the opportunity for Q&A during the webinar where we discussed some interesting questions regarding remote collaboration as well as other pain points. This can be heard in the recording of the webinar.

For those who missed the live session, don't panic! Here you can find the recording, and it is also available on YouTube.  Have a look and feel free to share with friends and colleagues. If there is anything we can help you with regarding this topic, feel free to contact us. 

 

 

We would also like to share a few links that may be of interest to you. We have a Scrum start-up package for kicking off new Scrum teams, and this link gives you some insights into this service. We would be more than happy to walk through with you how we can help support your teams. Please keep in mind that e.g. the Team Kickoff can be done every now and then with the teams, and we strongly recommend this e.g. after summer vacations or winter breaks. 

As we mentioned in the webinar, if you want to take your basic learnings to the next level, we recommend Certified Scrum Master (CSM) training. At agile42 we are currently running this training remotely, and dates can be found from the listing. 

For more on the topic of team dynamics, you can always book sessions with a coach, and if you want to learn how to support your teams with this, please have a look at the Advanced Certified Scrum Master (A-CSM) training or the Advanced Team Coaching Course (ATCC) where you can boost your own skills. These trainings give you, as an Agile Coach or Scrum Master, valuable support to help you with your teams. 

We have all kinds of support for the Agile teams, and many of the steps that I listed in the webinar are services we can provide, so please connect with us and we would be more than happy to help.

 

For more webinars and recordings, please look here! More  webinars!