Masterful Facilitator (Fundamentals) programme in Johannesburg, South Africa

Feb. 17, 2020

A 2-day training course in Johannesburg with Alison Gitelson.

Type of Training Masterful Facilitator (Fundamentals) programme
Dates From Feb. 17, 2020 to Feb. 18, 2020 (2 day)
Location Olives & Plates Club and Conference Centre in Johannesburg, South Africa
Time 08:00-17:00
Language English
Trainer Alison Gitelson
Location Address
Olives & Plates Club and Conference Centre
WITS West Campus - Empire Road
North Gate Entrance 7 (Yale Road)
Johannesburg, 2000
The art and science of facilitation

Masterful Facilitator (Fundamentals) programme is for facilitators, Scrum Masters and Agile Coaches who are ready to take their current skills and knowledge, for facilitating teams or groups, to a professional level.

It is a 2+ days, blended learning programme, that addresses the challenges experienced in getting real change; in action, behaviour and results, to emerge from group work sessions.

Experienced practitioners often talk about facilitation as a ‘dance’ and dancing is about the effortless blending of style (art) and technique (science). This programme adopts a similar philosophy. The modules build on your past facilitation experience, adding further techniques, and teaching you to dance with them, whilst learning the art, and enabling you to create magic in your interventions.

Masterful facilitation requires more than just following a recipe. It requires you to be mindful of yourself, of others and of context; to have structures, tools and techniques; to have the courage to experiment with them; and to develop your art.

The magic is in the results:
  • Moving to real outcomes faster in a meeting / work session
  • Resolving constraints (visible and hidden)
  • Getting clear decisions with buy in
  • Building trust, collaboration and accountability
  • Seeing real change in action, behaviour and results emerge after group work sessions.

The format

The programme begins with an online orientation session to ensure that you are ready to hit the ground running two days later, when you will be immersed in a deep, practical, interactive and experiential learning experience, for two full days, in venue.

You then have two weeks to put into practise what you have learnt, in your own real life workspace. After which you will participate in an online group session where you will be coached to unblock any challenges you may have experienced, or to achieve even greater results.

You will have access to online support for the full duration of the programme.

The diagram below gives you a full picture of how the program is structured:

How you will benefit:

At the end of the programme you will:
  • Be able to establish safety and trust so participants engage fully.
  • Be able to guide a group/team to engage in the robust interaction that is essential for continuous improvement, for high performing teams, and for getting results out of any work session.
  • Know how to safely surface the ‘elephants in the room’ so the real issues can be resolved.
  • Have learnt a process for effective conflict management.
  • Understand and be able to cope with common pitfalls of facilitation.
  • Be aware of your own role in the group dynamics, and manage your responses constructively.
  • Be able to create the springboard for real change in actions and behaviours to emerge from every session.
  • Have learnt new tools, activities, techniques and structures.
  • Be part of an online group for support that continues beyond the programme.
  • Be able to blend the art and the science of facilitation on your journey to mastery.
Course content

The mind map below shows the content of the programme - the science, the art and the blending of both.

Program dates

The programme starts on 17 February 2020

Orientation session: 13 February - 60 min online (compulsory)

Workshop: 17 and 18 February - full day

Coaching session: 3 March - 90 min online (compulsory)

(The online coaching is tentatively set for 17h30, and will be agreed with the group on day 1 of the training).

A certificate of completion will be issued.


At least 6-months experience as a Facilitator (in any context), Scrum Master or Agile Coach. You will need to provide a bullet-point synopsis of your experience so that we can confirm that you are at the level where this course will be valuable to you. Kindly send this to

If you would like to talk to one of our facilitators, to help you decide if this course is suitable for you, we will be happy to arrange it.

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