Masterful Facilitator (Fundamentals) programme in Cape Town, South Africa

July 1, 2019

A 2-day training course in Cape Town with Regina Martins and Alison Gitelson.

Type of Training Masterful Facilitator (Fundamentals) programme
Dates From July 1, 2019 to July 2, 2019 (2 day)
Next training available: Masterful Facilitator (Fundamentals) programme in Cape Town, South Africa, 2020-06-08
Location Old Mutual House in Cape Town, South Africa
Time 08:00-17:00
Language English
Trainers Regina Martins and Alison Gitelson
Location Address
Old Mutual House
33 Klaasens Rd
Cape Town, 7708
The art and science of facilitation

Masterful Facilitator (Fundamentals) programme is for facilitators, Scrum Masters and Agile Coaches who are ready to take their current skills and knowledge, for facilitating teams or groups, to a professional level.

It is a 2+ days, blended learning programme, that addresses the challenges experienced in getting real change; in action, behaviour and results, to emerge from group work sessions.

Experienced practitioners often talk about facilitation as a ‘dance’ and dancing is about the effortless blending of style (art) and technique (science). This programme adopts a similar philosophy. The modules build on your past facilitation experience, adding further techniques, and teaching you to dance with them, whilst learning the art, and enabling you to create magic in your interventions.

Masterful facilitation requires more than just following a recipe. It requires you to be mindful of yourself, of others and of context; to have structures, tools and techniques; to have the courage to experiment with them; and to develop your art.

The magic is in the results:
  • Moving to real outcomes faster in a meeting / work session
  • Resolving constraints (visible and hidden)
  • Getting clear decisions with buy in
  • Building trust, collaboration and accountability
  • Seeing real change in action, behaviour and results emerge after group work sessions.

The format

The programme begins with an online orientation session to ensure that you are ready to hit the ground running two days later, when you will be immersed in a deep, practical, interactive and experiential learning experience, for two full days, in venue.

You then have two weeks to put into practise what you have learnt, in your own real life workspace. After which you will participate in an online group session where you will be coached to unblock any challenges you may have experienced, or to achieve even greater results.

You will have access to online support for the full duration of the programme.

The diagram below gives you a full picture of how the program is structured:

How you will benefit:

At the end of the programme you will:
  • Be able to establish safety and trust so participants engage fully.
  • Be able to guide a group/team to engage in the robust interaction that is essential for continuous improvement, for high performing teams, and for getting results out of any work session.
  • Know how to safely surface the ‘elephants in the room’ so the real issues can be resolved.
  • Have learnt a process for effective conflict management.
  • Understand and be able to cope with common pitfalls of facilitation.
  • Be aware of your own role in the group dynamics, and manage your responses constructively.
  • Be able to create the springboard for real change in actions and behaviours to emerge from every session.
  • Have learnt new tools, activities, techniques and structures.
  • Be part of an online group for support that continues beyond the programme.
  • Be able to blend the art and the science of facilitation on your journey to mastery.
Course content

The mind map below shows the content of the programme - the science, the art and the blending of both.

Program dates

The programme starts on 01 July 2019

Orientation session: 26 June 2019 - 60 min online

Workshop: 01-02 July 2019 - full day

Coaching session: 15 July 2019 - 90 min online

(The online coaching is tentatively set for 17h30, and will be agreed with the group on day 1 of the training).

A certificate of completion will be issued.


At least 6-months experience as a Facilitator (in any context), Scrum Master or Agile Coach. You will need to provide a bullet-point synopsis of your experience so that we can confirm that you are at the level where this course will be valuable to you. Kindly send this to

If you would like to talk to one of our facilitators, to help you decide if this course is suitable for you, we will be happy to arrange it.

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Certifications: CST, CSP-SM, CSP-PO, Certified LeSS Practitioner, KMP, TBR Practitioner, HSD Professional, Certified Radical Collaboration® Trainer
Regina aims for continuous improvement in her personal and professional lives and her daily mantra is to be a better version of herself each and every day. She is an Agile coach, trainer and facilitator, and gets energised when she’s involved in facilitating teams of all shapes and sizes steer for better outcomes.
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Alison is a maximizer who hates to see abilities, time or effort wasted. She is a master facilitator with 11 years of experience developing high performing teams, resolving conflict, uncovering the wisdom in the room and enabling personal growth. Her workshops are experiential, interactive, engaging and practical.
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