• Twitter
  • Facebook
  • LinkedIn
  • Youtube
  • Instagram
  • 🌐 International
  • 🇧🇷 Brazil
  • 🇫🇮 Finland
  • 🇩🇪 Germany
  • 🇮🇹 Italy
  • 🇿🇦 S. AFRICA
  • 🇸🇪 Sweden
  • 🇹🇷 Türkiye
  • 🇺🇸 USA
  • 0Shopping Cart
agile42 South Africa
  • Home
  • Expertise
        • Organization
          • Organizational Change
          • Agile Transformation
          • Corporate Learning Program
        • Leadership
          • ORGANIC Leadership
          • Agile Strategy Map
          • ORGANIC agility Foundations
        • Online Self-Learning
          • e-Learning Courses
        • Agile Teams
          • Support for Agile Teams
          • Archetype Assessment
          • Scrum Start-up Package
          • Kanban Start-Up Package
          • Portfolio System
        • Agile Coaching
          • Coach the Coach & Train the Trainer Program
          • One-on-One coaching
          • Team Coaching Framework
        • agile42 enables leaders to create a resilient organization and a sustainable change process.

          Marion Eickmann, CEO agile42

  • Strategic Tools
        • Organizational Scan
        • Agile Strategy Map
        • After using OrgScan for 6 months we are much more aligned now.

          Tobias Schiwek, CEO Divimove

  • Training
        • Leadership Education
          • Certified ORGANIC agility® Foundations (provides CAL-E,O,T)
            • Certified ORGANIC agility Advanced (provides CAL II)
        • Coach Education
          • Advanced Team Coaching Course (ATCC)
          • ICAgile Team Facilitation Certification (ICP-ATF)
          • ICAgile Agile Coaching Certification (ICP-ACC)
          • ORGANIC agility Foundations Masterclass
        • Online Self-Learning
          • e-Learning courses
            • Agile Foundations
            • Agile Leadership Foundations
            • Scrum Foundations
            • Kanban Foundations
            • Agile Coaching Foundations
            • Agile Facilitation Foundations
            • Facilitating Retrospectives
            • Team Dynamics Foundations
            • Self-Organization
            • Giving and Receiving Feedback
            • Agile Roles and Capabilities
        • Even if in an online self-paced format, agile42 teaching approach is always among the best and most engaging ever.

        • Scrum Training
          • Certified Scrum Master (CSM)
            • Advanced Certified Scrum Master (A-CSM)
            • Certified Scrum Professional-ScrumMaster (CSP-SM)
          • Certified Scrum Product Owner (CSPO)
            • Advanced Certified Scrum Product Owner (A-CSPO)
          • Certified Scrum Developer (CSD)
        • Kanban Training
          • Kanban System Design (KMP I)
            • Kanban Systems Improvement (KMP II)
        • More Training
          • Flight Levels Flow Design (FLFD)
          • Agile Awareness Training
          • Agile at Scale
          • Agile Development Practices
          • What to expect from an agile42 training session
  • News / References
        • agile42 Community
        • Blog
        • agile42’s Webinar Collection
        • Success Stories
        • Agile Information & Tools
        • Publications
          • ORGANIC agility Handbook
          • Hitchhiker's Guide to Agile Coaching
          • Agile Transition – What you need to know before starting
        • Sharing experiences and learning from each other has always been a focus for agile42.

  • About us
        • Our offices and contact
        •  agile42's Mission:

          Everyone is talented beyond their awareness and means. We help people to discover that talent and perform to that potential, achieving a higher level of satisfaction in the process. We enable them, nay encourage them to challenge the status quo, to act on their passion for learning, and to have fun while continuously improving their organization.

        • Our Partners
        • Career at agile42
        • Corporate Social Responsibility
  • Shop
  • Menu Menu
Early Bird

About agile42

agile42 enables leaders and their teams to create a resilient organization and a sustainable change process. We equip them with the tools they need every day to successfully grow the business as well as foster the right organizational culture.

RSS Recent Posts

  • Webinar | The Top Challenges Facing Modern Leaders 
  • Mastering Soft Skills for Effective Work: Your Path to Professional Excellence
  • How To Become A Scrum Master
  • How to Become a Product Owner
  • Navigating the Storm: Overcoming Teamwork Challenges Together

Coaching Book

Leadership Book

Navigating Conflicts

R2.450,00 R1.470,00 (excl. VAT)

*Pricing only applicable to persons residing in Africa*

SKU: navigating-conflicts-za Category: Self-learning
  • Description

Description

This course is designed to help you understand the nature of a conflict and its dimensions, the possible reasons why a conflict escalates, and what strategies you can use to deal with conflicts.

Upon completing this course, you will be able to:

  • Define what conflict is
  • List at least five elements that might cause conflict and describe at least three
  • Repeat the five dimensions of conflict and explain at least two
  • Define the seven levels of conflict escalation
  • Discuss how to deal with conflicts
  • Recognize that conflict arises from unmet needs
  • List the four steps for a non-violent communication

View the full Navigating Conflicts course details.

Related products

  • Team Dynamics Foundations

    R850,00 R510,00 (excl. VAT) Early Bird
    Add to basket Show Details
  • ORGANIC agility Leadership Foundations

    R4.450,00 (excl. VAT)
    Add to basket Show Details
  • Agile Leadership Foundations

    R850,00 R510,00 (excl. VAT) Early Bird
    Add to basket Show Details
  • Design Thinking Foundations

    R2.950,00 R1.770,00 (excl. VAT) Early Bird
    Add to basket Show Details

About

agile42 enables leaders and their teams to create a resilient organization and a sustainable change process. We equip them with the tools they need daily to grow the business and foster the right organizational culture.

South Africa

agile42 Consulting (Pty) Ltd
55 Bendor Street, Brackendowns
Alberton, Gauteng, 1454 South Africa
Phone: +27 71 611 4076
Email: [email protected]

WORLDWIDE

🌐 International

🇫🇮 Finland

🇩🇪 Germany

🇮🇹 Italy

🇺🇸 North America

🇿🇦 South Africa

🇸🇪 Sweden

🇹🇷 Türkiye

🇧🇷 Brazil

Newsletter

Read more information about our privacy practices. By clicking to subscribe, you agree that we may process your information in accordance with these terms.
© agile42 2023. All rights reserved. The agile42 logo and name are trademarks of agile42.
  • Twitter
  • Facebook
  • LinkedIn
  • Youtube
  • Instagram
  • Contact
  • Career at agile42
  • Legal & Privacy
  • Social Responsibility
Agile Coaching FoundationsDesign Thinking Foundations
Scroll to top