Tag Archive for: success story

Effective Large-Scale Learning

Last week we shared our Corporate Learning Program with our network in a webinar. It was a great pleasure to welcome Katrin Birrer from JTI (Japan Tobacco International) to the session who shared her insights and experience from collaborating with agile42 on JTI’s Agile Champion program, a learning experience which is being rolled out to 10,000 employees. From agile42’s side, our experts Simon Sablowski and Lothar Fischmann, presented the Corporate Learning Program.

More and more large corporates want and need to embrace agility. Becoming agile starts with achieving a shared understanding of the values, principles, and key practices. The challenge is to provide learning to thousands of employees. Agile is existing in many parts of organisations, but having every person attend a stand-alone training, probably with different providers, comes with some problems. The learning is different, in as many ways as there are providers. It takes time to coordinate the training, along with it potentially being a significant investment. 

We’re finding that corporations are seeking solutions that are more cost-effective than sending individuals to training here and there. The Corporate Learning Program, co-created with the client, is more effective, in many ways. 

In the webinar last week we got to take part in JTI’s story and their experience of working with us on their program. We both learnt a great deal through co-creating the program, and we're very pleased with the outcome. You can hear more about this from the recording. 

 

Picture: An example of JTI's program

 

Our Corporate Learning Program offers large-scale learning by:

  • allowing individuals to familiarise themselves with key concepts at their own pace
  • providing everyone with a coherent learning experience
  • customising the learning journey to your company’s needs
  • blending virtual self-learning (understanding key concepts) with experiential learning (putting things into practice)

 

If this sparks your interest, how should you start?

The first step is to get in touch with us, so that we can gain an understanding of your situation - how big of an organisation you are; what your needs are.

Once we understand the needs, we can start to co-create the Corporate Learning Program to ensure the program is tailor-made for your needs and context.

From the picture below, you can see the next steps that follow when we have a program that is ready for employees to start exploring.

 

 

 

Here you can find the slides from the presentation.

 

The recording is available online. You can watch it again or share it with your network as you see fit. It is also available on YouTube.

 

We hope that you get in touch with us so that we can start to explore your needs!

 

*Follow this link to view upcoming & past webinars on our website*

Cultural Awareness and Coherence (ORGANIC agility Principle #1)

On October 14, I held a webinar about the first principle of ORGANIC agility. Together with 50+ participants, we explored the importance of culture and various ways of making the culture visible both in theory and practice.

Culture is, briefly, “the way we do things around here”. It is the context of all activities within an organization and sets the norms for what behaviour is acceptable and what is not acceptable. It has a very strong influence on how people behave. And companies that are unaware of their culture, uninterested in what it means, or lacking the right tools, risk ending up with a culture that does not fit their strategy.

Culture also plays a very important role in determining how people react to change. If the culture is incoherent, people will find it difficult to agree on which way to go. They may also react to changes in wildly different ways.

What to do about it? It’s clear that culture is complex and can't be designed. We simply can't draw up an “ideal culture” and then deploy it. What we can do instead is measure what we have, and influence it to create more of a certain type of behaviour, and less of another. By running small safe-to-fail experiments, we can try out different approaches and see what works.

When measuring culture, we can choose from a large number of dimensions, including proactivity/reactivity, subordination, risk appetite, emotionality, masculinity/femininity, conflict resolution, power distance, etc. etc. As it turns out, the two most important dimensions — the ones with the strongest explanatory power — are outwards vs. inwards focus, and flexibility vs. control. They form the basis of the Competing Values Framework.

 

If you want to measure your culture in your organization, you can have a look at our Organizational Scan here.

A company would start by taking a baseline. A month or two of continuous sampling is typical, in order to even out temporary fluctuations. We then run the survey continuously, following the organisational culture in general but also tracking our pilot/experiment teams specifically. What happens over time? If the experiments are giving positive results, we should see the experiment teams migrate slowly in the desired direction.

Leadership styles are going to be particularly relevant to the change process. Subordinates slowly change their behavior to conform to the leadership style that is visible. Having a conscious approach to storytelling and an awareness of ritualized behavior can also support the change and provide some coherence.

 

Below you can find the slides from my presentation.

The recording is available online. You can watch it again or share it with your network as you see fit. It is also available on YouTube.

During the webinar, I referenced an article on organisational culture. I’ve found it valuable because it gives a decent overview of cultural dimensions.

  • Kim S. Cameron and Deborah R. Ettington. The conceptual foundation of organizational culture. Working Paper #544, The University of Michigan, School of Business Administration, Ann Arbor, Michigan, March 1988.

We also mentioned the Cynefin framework by Dave Snowden which underpins the whole ORGANIC agility framework. 

 

On November 16 @ 16:00 CET, my colleague Giuseppe will be continuing the webinar series with Principle #2 on decision making in context. Here is the link to that webinar, and we hope to see you there.

*Follow this link to view upcoming & past webinars on our website*

agile42 meets Swedbank – in a webinar

As many of you might have seen, agile42, along with our long-standing client, Swedbank, wrote a Success Story about our journey together. Ever since we've been keen to host a webinar on this, to tell the story! We had the honour of inviting Cecilia Kåhrström to join the webinar with us, where she, together with agile42Sweden's, Giuseppe De Simone, walked the audience through the work we did together. 

The journey has been long: some parts of the work with Swedbank began back in 2014. This webinar and the Success Story, specifically focused on the work with Group IT, which started in 2018. A lot has been done together since then, and we are happy to say that we today can call Cecilia and all Group IT leaders and employees, not clients, but friends. 

In the picture below, Cecilia summarized all the activities that supported the achievement of their current level of agility and we are particularly proud of the bubbles on the right. In fact they show the things which Swedbank continued on their own after we left, witnessing the accomplishment of our mission: grow our clients’ capabilities so that they are able to persevere on their path to agility sustainably after we leave.

The discussion between Cecilia and Giuseppe opened up these topics. 

A particular focus was given to one of the most important factors in this Success Story: how the leaders understood early on that agility could not be achieved just by buying and deploying a predefined process. It was amazing to observe how fast they got this clear understanding compared to other leaders we've met that are just looking for a pre-packaged solution. Every organization that is interested in becoming sustainably agile needs to make this journey on their own: you should not worry about reinventing the wheel, because the journey is more important than the goal.

The slides from the webinar can be found here. You are welcome to have a look at them, and for any questions you have, you can turn to us.

This webinar broke our record with questions from the audience. We had more questions than we could answer. From the recording you can hear the answers that we managed to get to live.

If you missed the live webinar, the recording is available here! It is also available on YouTube. Please have a look at it and feel free to share it around with friends and colleagues.

We hope that you enjoyed this Success Story. For any questions, feel free to reach out to us!

*Follow this link to view upcoming & past webinars on our website*