agile42 eLearning Course

Giving and Receiving Feedback

This course is designed to help you understand the value and importance of feedback and become better at both giving and receiving feedback.

The course is also available in the following languages/countries:

•🇿🇦 South African Rand •🇹🇷 Turkish Lira •🇧🇷 Brazilian Real

Product

  • Duration: 1-2 hours
  • You will have access to the course content for 30 days from the date of purchase.
  • Discount: If you would like to purchase this course for a team, please contact us.

Upon completing this course, you will be able to:

    • Recognize at least three reasons why feedback is important
    • Define the four phases we go through when we receive feedback
    • Identify at least two situations when giving feedback is appropriate
    • Explain two frameworks to structure proper feedback
    • Discuss at least two examples of well crafted feedback and at least one example of poor feedback
    • Record at least four suggestions to improve at giving and receiving feedback
More information

Feedback comes in many forms. In an agile context, feedback fuels the inspection and adaptation cycle. The more we get used to giving and receiving feedback, the more comfortable we become with it.

This course will help you take a closer look at what it is like to receive feedback, how to give good feedback and when it is most appropriate.

Target audience

The course is intended for anyone who is curious and wants to become better at giving and receiving feedback: engineers, business analysts, project managers, leaders, but also marketing specialists, data scientists, HR representatives, and other professionals interested in growing as individuals or together with their team.

The course is very useful for Scrum Masters, team leaders, team coaches who want to use the power of feedback to help their teams and organization improve and become more collaborative and effective.

Training topics
    • The Importance of Feedback
    • Giving and Receiving Feedback
    • Tips and Tricks for improving with feedback
    • Practice

Background on Giving and Receiving Feedback

Feedback is essential for growth as a person, a team, a product or an organization. However, it's not always comfortable to accept the feedback that we receive, as well as it is far from being easy to offer meaningful feedback.

By completing this course, you will get introduced to the power of feedback and how you can use that power appropriately in service of the people you interact with. You will learn a model which describes what it is like to receive feedback and get a few suggestions to become better at giving useful feedback.

The course is composed of a mix of instructional reading texts, resources, practice recommendations and interactive quizzes, which aim at stimulating different parts of our brain and thus help learn more and retain the learning longer.